Revised Privacy Policy and Information about Cookies

Before continuing, we ask you to review our Privacy Policy which includes how we use Cookies to help us improve the quality of your vist to Get Safe Online.

Personal
Business

The seller told them he’d put the tickets in the post if they transferred the money to his bank account, but when they tried to contact him after nothing had arrived, he’d disappeared off the face of the earth. Checking a fan forum, they found that dozens of other people had suffered the same fate.

This happens to thousands of music, sports and other fans every year who get tricked into buying fake or non-existent tickets.

However desperate you are to get into a gig, festival or game, don’t buy tickets from anyone apart from official vendors, the box office or reputable fan reseller sites.

  • Buy tickets only from the venue’s box office, sports club, promoter, official agent or reputable ticket exchange sites.
  • Consider that tickets advertised on any other source such as auction sites, social media and fan forums may be fake or non-existent, however authentic the seller may seem and whether they’re advertised below, above or at face value.
  • Never pay for tickets by bank transfer, even if you’re desperate to get hold of them. The responsibility for losses lies with you, not anybody else, including your bank.
  • Consider paying by credit card to get additional protection over other payment methods.
  • Double-check all details of your purchase before confirming payment.
  • Don’t be tempted to click on social media, text or email links or attachments offering tickets, as they could link to fraudulent or malware sites
  • Before buying online, check that the page is genuine (carefully enter the address yourself, not from a link) and secure (https and a locked padlock), and log out when you’re done.
  • Check sellers’ privacy and returns policies.
  • Keep receipts until after the event.