Terms and Conditions – Online Store

1. General Information

These Terms and Conditions govern the sale of digital PDF files (“Products”) by Get Safe Online (“we,” “us,” or “our”) through sendowl.com/hub/get-safe-online (“the Website”). By purchasing a Product, you agree to these Terms and Conditions.

2. Product Information

All Products are digital files provided in PDF format. No physical items will be shipped. Products are for your company or organisation use and may not be resold, distributed, or shared.

3. Payment

All prices are listed in GBP (£). Applicable taxes are applied at checkout. Payments must be made in full at the time of purchase. We accept card payments via Stripe.

4. Delivery

Upon successful payment, a page with links to your download(s) will be provided. The link to this page will also be sent to your inbox. Please ensure your email address is entered correctly.

5. Refund Policy

Due to the nature of digital downloads, we do not offer refunds or exchanges once a product has been downloaded, unless in exceptional circumstances. If you encounter issues with your purchase, please contact us at [email protected], and we will assist you.

6. Intellectual Property

All Products are protected by copyright law. Purchasing a product grants you a non-exclusive, non-transferable license to use it for use in your company or organisation. You may not modify, reproduce, or distribute the products without prior written permission from us.

7. Liability

We are not responsible for any technical issues in using the downloadable product, including compatibility with your devices or software. While we make every effort to ensure the accuracy of our products, we cannot guarantee they will meet your specific requirements.

8. Privacy

We collect and process your personal data in accordance with our Privacy Policy, available at www.getsafeonline.org/privacy-policy.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website.

11. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us at [email protected]