Every year, thousands of people in the UK become victims of auto fraud.
Read our Expert advice before you buy or sell online:
Paying a deposit?
If a deposit is requested or agreed, don’t pay more than you are willing to lose and confirm with the seller that they will refund the deposit if you don’t purchase the vehicle
View the vehicle before paying the full amount
We recommend researching the seller as well as their vehicle. Most fraudulent sellers will try to persuade you to transfer money before you’ve even laid eyes on the vehicle. Often, they will insist on communicating only via email rather than on the phone.
Always check that the price of the vehicle is in line with the market value
If the price looks too good to be true, it probably is: If the vehicle seems ‘too good to be true’, it can be a sign of fraud. Research other similar vehicles or perform a free valuation on Auto Trader.
If the vehicle is below market value, beware. Ask the seller questions about its valuation, there may be underlying reasons if the vehicle is under-priced.
Take the vehicle for a test drive
Be sure to thoroughly inspect any vehicle you are looking to purchase, and take it for a test drive. This should always be done from the seller’s premises or their home; never let the person meet you halfway.
Always carry out a vehicle history check
This will tell you if the vehicle is recorded as stolen, written off, scrapped, or is subject to outstanding finance.
Never send money for a vehicle you haven’t seen. Don’t carry large amounts of cash.
Have all the relevant paperwork together, such as the V5C, service history and MOT certificate, for a potential buyer to review. Buyers may wish to check details such as the address on the V5C and the mileage in the most recent MOT certificate. Never let the buyer photograph your documents.
Beware of scammers
Always meet the buyer. Request the potential buyer’s contact details, such as their phone number and full home address, and proof of identity, driving licence is ideal. This should give you further reassurances, and a legitimate buyer should be happy to provide this information.
Test drive advice
Make sure you ask the buyer to bring their driving licence and proof of insurance if they want to test drive the vehicle.
Check their level of insurance to test drive, this should prevent you being liable for damages.
Stay on home ground
Always arrange to meet a buyer at your home, never meet halfway or at their premises.
Never allow a buyer to test drive the vehicle alone
Never leave a potential buyer alone with the vehicle, nor give them the keys. If you have a keyless fob, keep hold of it at all times, even on a test drive. However, never jeopardise your personal safety and if you feel uncomfortable at any time, walk away.
Never release the vehicle until you have confirmation that the payment to you is cleared funds. If you accept a cheque or bankers draft for payment, be aware it can take days for these funds to clear.