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Teach a Nan to Phish

We got six Nanas from across the country together in a secret location. Their mission was simple: to get internet safety savvy and put their new skills to the test by reeling in one of their own grandchildren with an everyday scam. They became the Scammer Nanas.

Could you get scammed by a Nana? Click the video below to see what unfolded at Scammer Nana HQ:

The Scammer Nanas show just how easy it is for anyone to get phished online. To show that nobody is immune, Get Safe Online Week commissioned research into which people are most vulnerable to online scams. The findings reveal:

  • Over one in 10 18-24 year olds have actually fallen victim to ‘phishing’, compared to just one in 20 55+ year olds
  • Youngsters under 25 typically lose a huge £613.22 to fraudsters, compared to the older generation, whose losses average £214.70
  • Millennials and Gen Z cybercrime victims also lose far more money in the attacks, averaging £613.22 compared to £214.70 for the older generation

To protect yourself from scams, phishing and other online fraud, follow our five simple tips.

How to avoid being phished by a Scammer Nana:

Never turn off spam filters

Apply caution when responding to messages and consider anything that looks dubious

Never ever click on links or open attachments if you’re at all suspicious

Always get in touch with the organisation or individual who the message claims to be from using other means if you’ve any doubts

Spot scammers by recognising when something looks too good to be true – that’s because it probably is!

Name: Sue Parker-Nutley

Age: 66

Nana superpower: Pulling the wool over her son's eyes

Reason for joining the taskforce: Last year, Sue was targeted by a phishing email offering her modelling work. The scam resulted in her losing £2,000 in an elaborate hoax that included counterfeit traveller cheques. She wanted to become a Scammer Nana so that she can educate her family and safeguard them from phishing scams.

Name: Pat Benn

Age: 75

Nana superpower: Spotting a scam a mile off

Reason for joining the taskforce: Pat received a ‘PayPal’ phishing email saying her account had been frozen, and six months later received a dubious sounding voicemail, supposedly from the HMRC. Fortunately, she didn’t respond to either – and she’d like to help stop other people from replying to hoaxes too!

Name: Kay Sainsbury

Age: 76

Nana superpower: Scoring 10/10 for showing her grandson how easy it is to be phished.

Reason for joining the taskforce: Kay had been caught out by an email scam in the past. With due diligence, she took her laptop to PC World and was shocked to hear that 300 people were using her IP address to scam others. So she wanted to find out more on how best to protect herself and others from getting caught out.

Name: Barbara Payne

Age: 66

Nana superpower: Teaching her neice a valuable lesson.

Reason for joining the taskforce: Reason for joining the taskforce: Barbara was interested finding out more on how to safeguard herself and her family against any online threats … and she certainly did!

Name: Debbie Hurst

Age: 66

Nana superpower: Staying savvy about phishing scams.

Reason for joining the taskforce: Not so long ago, someone managed to get hold of Debbie’s credit card details and tried to make large payments with it. Luckily, her bank informed her about these attempted transactions and managed to stop the process before she lost any money. She now frequently receives fake order acknowledgement emails from ‘Amazon’ but quickly deletes them. Debbie joined the team to learn more and help warn her friends and family about potential dangers.