In this Section

• Deal with a suspicious email
  
  Have you received a suspicious email? Sounds too good to be true? Or perhaps urging you to 'update your security information'? If you have any anxieties about what to do, this article will point you in the right direction.
• Deal with ecommerce fraud
  
  Buying and selling online is normally safe and reliable but occasionally people fall victim to fraudsters. This page gives advice about what to do when you are a victim of ecommerce fraud.
• Get rid of viruses and spyware
  
  Viruses and spyware share many symptoms and if you think you are infected, it is important to diagnose and cure the problem as soon as possible.
• Get technical support
  
  When it all goes wrong, it’s helpful to have a real human being to help you out. This page outlines some of the options for getting help and support when you’re having security problems.
• Protect your online identity
  
  Your username and password on ecommerce sites, auction sites or other websites is very valuable. If you store your credit card numbers online or have a reputation to protect, a criminal can do serious damage if they can impersonate you.
• Report a lost or stolen computer
  
  Computers, especially laptops, make attractive targets for thieves. This article contains advice for recovering lost computers and reporting theft to the police.
• Undo identity theft
  
  Identity theft means the fraudulent use of your personal information. This page gives you a checklist of what to do if you think you’ve been a victim.